Terms & Conditions

Welcome

Welcome to 24x7 Customer Supports. This website (https://24x7-customersupports.in) is owned and operated by 247 CUSTOMER SUPPORTS. By accessing this website or booking any service, you agree to comply with these Terms & Conditions.

About Our Services

247 CUSTOMER SUPPORTS provides home appliance repair, maintenance, installation, and inspection services through trained technicians. Services include repairs for washing machines, refrigerators, air conditioners, microwave ovens, LED/LCD/Smart TVs, chimneys, hobs, dishwashers, water purifiers, geysers, and other household appliances.

Service Booking

Customers must provide accurate contact information, address, and appliance details while booking a service. Appointments are scheduled based on technician availability and service location.

Inspection & Pricing

Inspection charges, labour charges, spare part costs, and any additional service charges will be explained before repair work begins. No repair will be carried out without customer approval.

Payments

Payment must be made after completion of the approved service unless otherwise agreed. We accept payment through available online and offline payment methods.

Warranty

Warranty, where applicable, is limited to the repair performed or the spare parts replaced. Warranty does not cover physical damage, electrical fluctuations, water damage, misuse, or repairs performed by third parties.

Customer Responsibilities

Customers are responsible for providing safe access to the appliance, ensuring electricity and water supply where required, and providing accurate information regarding the reported issue.

Cancellation Policy

Customers may cancel or reschedule a service appointment before the technician is dispatched. Inspection or visit charges may apply if the technician has already reached the service location.

Limitation of Liability

247 CUSTOMER SUPPORTS shall not be responsible for delays or failure to provide services due to circumstances beyond reasonable control, including natural disasters, traffic conditions, strikes, government restrictions, or other unforeseen events.

Intellectual Property

All content on this website, including text, graphics, logos, designs, images, and other materials, is the property of 247 CUSTOMER SUPPORTS and may not be copied, reproduced, or distributed without written permission.

Privacy

Your personal information is handled in accordance with our Privacy Policy. By using this website, you agree to the collection and use of your information for providing our services.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page, and continued use of the website indicates acceptance of the revised terms.

Organization Information

All customer bookings, website operations, and customer support services available through 24x7 Customer Supports are owned and managed by 247 CUSTOMER SUPPORTS.